telus angst
The local phone company seems to be creating a healthy stack of frustration for people these days. Putting aside Jess’ rant yesterday , and my own experiences last night — Karin and I tag-teaming the so-called customer care hotline for over half an hour — as we disputed some long-distance charges, the infamous phone company is swinging to new levels of complex twists of patience. My brother and his wife, after a no-longer-recent move to Calgary, have been waiting (yes) six weeks for a phone hookup. I spent an hour on their cell connection talking, and occasionally wondering if they even require the service. If it wasn’t for the vague idea of an Internet connection, I don’t think they’d even bother. Way to run a communications company, Telus. I think I’m gonna sell my stocks soon.








